FAQ

Wedding Invitation FAQ’s (and their answers)

If you don’t see the answer you’re looking for, give us a shout via email or phone!

Ordering

When should I place my order for invitations?
Is Rush Service available and what does it cost?
How do I know if my order was placed?
What happens after I submit my order?
How do I expedite my order?
How do I place a re-order?
Do you have a minimum quantity requirement?
Who do I contact if my order is incorrect or damaged?
What is your return policy?
Can I cancel my order?

Proofs

Will I get a proof of my order before it's printed?
When will I receive my proof?
What item(s) will be in my proof?
Will changes to my proof cost extra?
What if I approve a proof that contains an error?
Can I get a real Hard Copy proof?

Envelopes

Will my wedding invitations come with envelopes?
Can my envelopes be shipped ahead of my invitations?
Can I order extra envelopes?
Do you print return address on Invitation Envelopes?
Do you print mailing address on Response Card Envelope?
Do the Envelope Liners come assembled?
What if I don't have my guest list yet and I ordered printed guest addressing

Design

Can I change the layout or design of the invitation I am interested in?
I have mfy own artwork, can Precious Invitations print it?

Samples

How do I order samples?
When will I receive my samples?
Can I customize the color of my samples?

Payment & Shipping

How will I receive my products?
What shipping methods do you use? How do you pack your items?
Can my order be shipped to a different address than billing address?
What are your shipping costs?
When will my order ship?
What payment method do you accept?
Are there fees, duties or taxes for USA orders?