We recommend ordering your invitations 4-6 months before your wedding day. That’ll give us more than enough time for:

-our design team to create your proofs
-you to review the proofs and process any necessary edits
-production of your order 

-shipping times

- mailing out your invitations

- receive RSVP responses from your guests

-organize your guest list and finalize day-of stationery

See Shipping & Turnaround Time

You bet! We get Rush Orders out as quickly as we can while still taking the same care in design and production. Here’s how Rush Orders shake down: you receive your complimentary electronic proof within 1-3 business days. When you approve it, we will send a hard copy proof immediately via express post, or get production of your order started.

See Shipping & Turnaround Time for more info.

After you pay, you should get an email confirmation within minutes. If that doesn’t happen, send us an email!

- You pay and get a confirmation email.
- Your project gets assigned to a designer and they will reach out to you within 1-3 business days with your first proof. 

- Let your designer know if there are any edits or corrections
- You approve your digital proof and we begin production
If your order is delayed for any reason, we will let you know right away. Remember, we cannot proceed without your final proof approval, so please be sure that we have your accurate contact information – and be on the lookout for email correspondence from Precious Invitations!

At checkout, you can either pick Rush or Super Rush Services. You'll also have the option of using Regular or Expedited Shipping. 

See Turnaround & Shipping for more info.

Just drop us a line and let us know! We'll provide you a price for the re-order and send you the next steps.

It depends on the product that you're ordering. The majority of our products have a 5-25 quantity minimum order. 

Hopefully this won’t happen, but on the very tiny chance it does, let us know right away! Inspect your order the second you’ve opened it, and if you’re not 100% happy, reach out and let us know what’s up. We’ll evaluate your issue and determine the best way to proceed. Also, make sure to act fast, because we can not repair, replace, or compensate for defective products if a complaint is submitted more than 14 days after the order has shipped.

We’re positive you’ll love our products, but if you’re not satisfied with your order for any reason, let us know within 14 days of receiving your order. We'll evaluate your situation on a case-by-case basis and and ask that you ship back the original order in its original packaging. 

We reserve the right to reject any returns and exchanges that do not meet these conditions.

*Please note: it is your responsibility to review your proof carefully for errors, typos etc. If an error was made on our part, we will promptly redo your order at no cost and ship it to you as soon as possible. However, errors overlooked by the customer and identified after final proof approval will be corrected and reprinted at the expense of the customer with a discount determined at that time.

Your order is precious (pun intended) to us, and our talented designers put tons of time and effort into each and every proof that is created for our amazing customers. But, we also understand that sometimes things change, so we’ll refund your full purchase price when you cancel your order anytime before we provide your first proof.

*A $100 cancellation fee applies when:

- The request to cancel your order is received after we've already provided your first proof.

-Once you have given an approval to print, we are unable to cancel your order as they are immediately sent to production. 

See Returns & Cancellations for more information

Absolutely! Two free digital proofs are included with every order of stationery, with additional digital proofs available at $25/item. Hard copy proofs are also available, but extra. Just ask your designer We will never, ever, ever proceed with an order without your proof approval!

Please refer to Turnaround & Shipping for details.f

Every item you’ve ordered, including envelopes! They'll be shown to you with the right options, ink and paper colours that you've chosen. If you don't see something or if it's a different colour during your proofing process, be sure to double check with your designer to make sure! 

We happily provide up to two digital proofs with each item that you buy. You can absolutely get more at $25/item.

We work closely with you to give you a heads up if we see a typo or an error on your order, but ultimately the responsibility for identifying and correcting mistakes to the proofs lies with you, the customer. With so many unusual spellings of names and venue locations, not to mention the myriad styles of wording wedding invitations, we must trust our clients to check (and double check!) that everything is worded and spelled the way you want it.

Rest assured that any errors made by Precious Invitations will be corrected immediately at no cost the customer. Errors overlooked by the customer and identified after final proof approval will only be corrected and reprinted at the expense of the customer with a discount that will be determined at that time.

Yes! We can provide you with a hardcopy proof if you want to see the finished product before final approval to print the whole order. 

Cost is $50 + tax & shipping

You bet! All invitation orders come with our super snazzy V-Flap (a.k.a Euro Flap) Envelopes in your choice of colour. Choose from over 22 colours!

No problem! We’re usually able to ship your envelopes within a week of your proof approval so you can get a head start on addressing. Just let us know in the “Special Requests” section of the ordering form. Please note that you’ll have to cover the shipping charge if you choose this service.

Sure! You can order extra envelopes in groups of 5, and we charge $0.60 per envelope.

We totally can! We can print return addresses on the back flap at $0.40/envelope — just select it on your order. We also include it for FREE if you add Printed Guest Addressing as part of your order. 

Absolutely! We can print mailing addresses on the front of your response card envelopes at $0.30/envelope. Just check the box on the order.

Of course! If you add the envelope liner to your order, we will have them glued down to your envelope, ready for you to mail! 

Not a problem! Go ahead and place your order and leave that section blank. You can always download our template and email it your designer when it's ready. 

Remember to follow the layout correctly! We print exactly as it's filled! 

Make a special request on your order form.  There are certain aspects of our designs that you cannot change but feel free to ask us and we'll try to jump over hoops to make it happen for you.

In most cases, that’s no problem! We just have to make sure everything is legally above board and that you hold ownership of the artwork or have written permission to use it. But, we do like to take these requests on a case-by-case basis, so contact us to discuss details and show us your files.

It's Samplestravaganza! We offer a free sample kit so you can see and feel the quality of our work for yourself. Wedding invitation samples come with matching set items and swatch palettes with available paper colour, paper options and ink option which can be ordered here.

Samples are shipped within 1 to 5 business days via Canada Post/USPS Lettermail, but samples can be sent via expedited shipping for an additional fee. If you would like us to expedite shipping on your sample(s), just pick from our expanded shipping options during the checkout process.

The bad news: we don’t currently accept custom colour requests for samples,. The good news:  a swatch palette of all colours available will be included with your sample kit, so you can still see all colours in beautiful real life!

Your orders are flat packed and will ship to you ready for you to insert.  Some items like belly bands may require you to do the final assembly. 

Canada Post/USPS is our main squeeze and preferred shipping choice, but if you prefer another carrier let us know and we’ll see if we can make it work. The Precious Team personally packs every box shipped to our customers and we take the very best care to make sure all your items arrive in perfect condition.
Sometimes we'll ship using a different carrier since we're always trying to keep our shipping costs low. 

Yes! Be sure to fill out the 'shipping address' correctly and our team will ship it there! 

It depends on where you're located and how big your order is. The best way see your shipping cost is to add your items to cart and proceed to checkout. You will be asked to enter your address and we'll automatically provide you with the shipping costs.

Please refer to Turnaround & Shipping for more details.

We accept Visa, MasterCard, and American Express. All credit card payments are processed securely via Shopify because safety always comes first. We do not store or keep any of your credit card data. 

For USA orders, you may be charged brokerage fees, duties or taxes or all of the above on your order. It is up to the carrier and border services to determine whether you will have any of those charges applied. Precious Invitations is not responsible for any of those charges. 

We declare the products at the invoice prices and mark sample orders as samples on shipment.